Work Order Management Systems Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2018 - 2026

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A work order management system is a solution that enables organizations to effectively manage and track all ongoing and pending tasks on a single dashboard. It helps them create work orders; track the work completion rate; update requests; leave feedback on the work performed; and monitor real-time status updates. Instead of employees handling order requests manually, work order management systems can automatically submit and create the forms required.


The global work order management systems market can be segmented based on component, organization size, end-use industry, and region. In terms of component, the market has been segmented into software and services. The software segment is estimated to hold a major market share during the forecast period. The segment has been sub-divided into on-premise and cloud-based.

The cloud-based sub-segment has been further classified into public cloud, private cloud, and hybrid cloud. The services segment has been sub-classified into professional services and managed services. The professional services sub-segment has been further segmented into integration & implementation, consulting, and maintenance & operations.


In terms of organization size, the work order management systems market has been segregated into small & medium enterprises (SMEs) and large enterprises. The large enterprises segment is estimated to hold a major share of the market during the forecast period. Large enterprises face issues mostly regarding keeping a track of ongoing work processes, thereby creating an opportunity for providers of work order management systems. Based on end-use industry, the global work order management systems market has been segmented into health care, banking, financial services and insurance (BFSI), chemical, IT & telecom, retail, manufacturing, government & defense, automotive, transportation, and others.

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