Global Market Research Survey Customer Communication Management (CCM): Study Landscape And Industry Innovations Encountered Huge Growth By 2018 - 2026
According to a new market report published by Transparency Market Research , the global customer communication management (CCM) market was valued at US$ 1,247.4 Mn in 2017 and is expected to expand at a CAGR of 12.1% from 2018 to 2026, reaching US$ 3,474.6 Mn by the end of the forecast period. According to the report, the Americas was a significant contributor in terms of revenue, to the customer communication management market in 2017. Considering the adoption of cloud technology and presence of prominent CCM software vendors across the region, especially in the U.S., Canada, and Mexico, the Americas constitutes a leading share of the global CCM software market. Integration of CCM with social and mobile marketing and increasing emphasis on multifarious and divergent communication channels are driving the global customer communication management market Integration of CCM with social and mobile marketing and increasing emphasis on multifarious and divergent c...