IT Service Management (ITSM) Market: Industry Insights, Outlook and Forecast upto 2020 - 2030
Global IT Service Management (ITSM) Market : Introduction IT service management can be defined as a process of designing, delivering, managing, and improving the IT services that an organization provides to its end-users. IT service management helps in regularizing operations through structured delivery and documentation. Global IT Service Management (ITSM) Market – Dynamics Increase in adoption of cloud-based technologies In the current scenario, adoption of cloud-based technology has increased extensively across the globe. Cloud-based deployment of software is expected to hold approximately 80% share of the global information & communication technology industry by 2023. Companies are increasing their investments in cloud technology with the increasing need to manage IT resources and to reduce operational and maintenance costs. This in turn is driving the global IT service management market. Constant Security Concerns and Network Issues Restricting the Market Cloud s...