Unified Communication as a Service (UCaaS) Market: Rising Demand for UCaaS Solutions in Large Enterprises Acts as Growth Booster
The top five companies in the Unified Communication as a Service (UCaaS) market together accounted for a share of just under 57% in 2015. Transparency Market Research observes that the key opportunity for these players – 8X8 Inc., West Corporation, Cisco Systems Inc., Microsoft Corporation, and Fuze Inc. – lies in the integration of business processes and applications. This is expected to further the adoption of UCaaS solutions across the globe. “There has been a substantial increase in the use of social media for businesses, and combining social media with UCaaS solutions enables efficient customer relationships and strengthens marketing,” the author of the study states. UCaaS vendors are, therefore, looking to build ecosystems that can make social business integration compelling for enterprises. Rising Demand for UCaaS Solutions in Large Enterprises Acts as Growth Booster Recent studies have shown a significant rise in the number of mobile workers across the globe. “Gr...